Welch Allyn is one of the world's leading providers of medical diagnostic equipment and patient monitoring systems. The New York based company exports products to distributors and hospitals around the globe.
     During the 1970s, Welch Allyn realized there was huge potential for developing additional business outside America, and began distributing throughout Europe. They choose to work with UPS Supply Chain Solutions^SM based on its extensive network of logistics operations overseas, and its ability to deal with virtually any type of order, regardless of shape, size or quantity.
     UPS Supply Chain Solutions set up warehousing facilities for Welch Allyn in the Netherlands. From the site, it manages deliveries from suppliers, controls stock inventory and distributes items to customers. Stock availability on any of more than 1,500 part numbers can be checked at all key stages of the supply chain. When an order arrives, Welch Allyn can see immediately if the relevant components are available, before processing the order.
     Once it is received at the warehouse, the order is picked, packed and shipped to the customer, with all the customs clearance procedures managed along the way. To ensure error-free picking, three quality checks are built into the process. The products can then be tracked by Welch Allyn and their customers by using UPS® track and trace technology.
     UPS has empowered Welch Allyn to deliver customer-focused service around the globe without investing huge amounts of time and money. By outsourcing non-core activities such as logistics, they're able to react far more quickly to customers and have the resources needed to develop additional business in Europe and beyond. "Working with UPS Supply Chain Solutions has significantly streamlined our business processes and improved turnaround for delivery in Europe" said Jarlath McIntyre, European Controller, Welch Allyn.

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